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Payment CardsReport Card

Report Card

Customers can report issues such as LOST, STOLEN, EXPIRED, DAMAGED, etc.

POST{baseUrl}/pcs/api/v1/report-card-issue

Payload

AttributeTypeRequiredDescription
cardId or cardTokenIntegerYesCard identifier.
statusReasonStringYesShort reason (e.g., “Too many Offline PIN tries”).
descriptionStringNoDetailed explanation/notes.
statusEnumYesLOST, STOLEN, EXPIRED, DAMAGED, etc.
Request Example
{
  "cardId": 1,
  "token": 760303816,
  "statusReason": "Too many Offline PIN tries",
  "remarks": "add some remarks"
}

Response

FieldTypeDescription
cardIdIntegerReported card ID.
cardStatusEnume.g., REPORTED, EXPIRED, LOST, STOLEN, DAMAGED.
statusReasonStringEchoed reason.
200 — SUCCESS
{
  "data": {
    "cardId": 533,
    "cardStatus": "REPORTED",
    "statusReason": "My card is expired."
  }
}